Not to worry, we are on it! While our site is now closed you can still email all questions about specific products or orders to firstname.lastname@example.org. Our inbox might be a bit fuller than usual but know that we will get back to you as soon as we can!
Once we’ve shipped your order we’ll email you a link to follow Olive Lane orders’ journey to your doorstep. Please note: you may receive multiple tracking numbers! That just means you’ve purchased from 2+ different brands, all of which ship separately.
All items must be returned unused and in their original packaging within 30 days of receipt. Please visit our Return Policy to see our full policy. If you would like to request a return, simply reach out to us at email@example.com and detail the following in your email:
Item(s) to return
Reason for return
We will arrange the return on your behalf and send you a returns label!
We are unfortunately unable to accommodate exchanges at this time. Please follow the return process and we will help you place a new order.